We use Royal Mail for all deliveries. All postage will be2nd Class "Signed For" due to too many orders getting lost in the post, this means that someone will need to be present to sign/receive your order on the day of delivery.
Please note that we are a bespoke embroidery company and do not hold stock. All clothing orders received means that we need to order your items in from our suppliers. We pay carriage fee's and therefore we must wait until we have suffiecient quantities of clothing items/orders in before we can contact our suppliers for delivery of these items due to the cost of delivery. Everything is created from scratch, so providing stock is held we will aim to have your order delivered as follows:
Rank Slides - 7 working days
T and Polo Shirts - 7 working days
Fleece Jackets, Soft Shell Jackets and Hoodies - 7 working days
Hats - 7 working days
Badges- 7 working days
Pet accessories - 7 working days
If stock is not held then please allow extra time for suppliers to deliver, then use the same lead times as above. Naturally all timings are dependent on size of order. Please note that payment needs to be received before orders can be processed. The Post Office are doing their best during these unprecedented times, so please be patient.
Please note that all Rank Slides have a minimum order amount of 3 pairs, however the system will allow smaller amounts to be placed. If you place an order for less than 3 pairs then unfortunately your order will automatically go towards the end of the queue due to all orders of the correct minimum quantities being dealt with first.
These guidelines, are just that "GUIDELINES", and the current COVID 19 pandemic is having an impact on delivery timings, so please bare this in mind...